Inquiry
Letter
An Inquiry Letter is a type of
request letter or request for information about a product, service, job opening
or other business information. This function is to display information sources
such as newspapers, magazines or electronic media about current products /
services with the information needed.
At present it is an initial step
from a company from various parties. In this letter, there are a number of things
discussed by the service provider / product which is a question from the buyer
in order to help the buyer to find out information about the product / service.
These things include:
a. Name and type of product
b. Product specifications, namely;
type, size, quality, capacity etc.;
c. Price of the unit.
d. Discounts;
e. How to pay from the buyer to the
seller;
f. How to deliver products from seller
to buyer, and
g. Convenience that may be obtained by
the buyer, such as a warranty and others.
Example
of An Inquiry Letter :
Order Letter
An “Order” is
an expense for the person placing the order and an income for the one getting
it. But this is not all. The company that bags the order has to fulfill lot of
commitments to ensure that it has a satisfied customer, which can be an
individual or another company. Timely delivery of the order, quality of
delivery and after sale service – are all part and parcel of getting an order.
An Order
Letter is the one that is written by the person/company placing the request of
purchase from another company. This letter comes into action only when a
detailed study of the desired product has been done in the market and based on
promised service, quality and price of the product, a decision for a purchase
has been made.
An Order
Letter should be drafted very carefully as it needs to pen down all the terms
and conditions of the purchase for the benefit of both involved parties. It
should have details such as product specifications, quantities, price agreed
upon, delivery date, late delivery clauses, etc. It should be addressed to the
person responsible for the execution of the order with a copy to the head of
department. Since it is totally an official letter it should be typed.
Example
of An Order Letter :
PT KHOSIMA JAYA
Jalan Raya Serang Km.
24 No. 14
Balaraja Tangerang
Banten
Telp. (021) 7736027
Fax. (021) 7736037
E-mail : khosimajayaperkasa@yahoo.co.id
 |
Ref: WL/RI February,
18th 2014
Mr. Wijaya Lee
TOKO PELANGI ELEKTRONIK
Jalan Gatot Subroto No. 26
Jakarta Selatan
Dear sir,
Thank
you for your offering letter dated on February, 15th 2014. We have
read and learn it.
We are interested
to order some product
in your company,
with the following specifications and price:
|
NO
|
PRODUCT NAME
|
TRADE MARK
|
AMOUNT
|
PRICE
|
TOTAL AMOUNT
|
|
1
|
Netbook
|
Aple
|
2
|
Rp 5.000.000,00
|
Rp 10.000.00,00
|
|
2
|
Laptop
|
Toshiba
|
3
|
Rp 4.000.000,00
|
Rp 12.000.000,00
|
|
3
|
Printer
|
Cannon
|
6
|
Rp 400.000,00
|
Rp 2.400.000,00
|
|
4
|
LCD
|
Toshiba
|
1
|
Rp 5.000.000
|
Rp 5.000.000,00
|
We hope that our order arrived no
later than a week after the letter is received. The payment will be sent after
we received our order.
Thank
you for your attention and cooperation.
Yours
sincerely,
Wahyudi
Sri Lokeswara, ST
Marketing Manager
Question
about Inquiry Letter:
1. What is the position of Mr. John Lennon?
Mr. Jonh Lennon as a Sales Manajer
2. What did the letter ask for?
Request for catalogue ( detail of product with sample, terms
of payment and the price list )
3. When was the letter typed?
The letter was typed at 25 June 2009
4. What address is referred?
Cilegon, West Java
5. How did Mr. Jonh Lennon know the
advertisement?
Mr. Jonh Lennon knows the advertisement he saw THOMAS &
CO advertisement in the “Metal Worker” a few days ago
Question
about Order Letter:
1. What items does the PT KOSHIMA JAYA want to order?
Netbook, Laptop, Printer and LCD.
2. When will PT KOSHIMA JAYA pay off the payment?
PT KOSHIMA JAYA will pay off the payment after the order
arrives.
3. When is the TOKO PELANGI ELEKTRONIK offer letter sent to the
PT KOSHIMA JAYA?
TOKO PELANGI ELEKTRONIK offer letter was sent to the PT
KOSHIMA JAYA on February 15th
2014.
4. How many items ordered by the PT KOSHIMA JAYA?
The number of items ordered is 12 units.
5. What are the expectations of the PT KOSHIMA JAYA?
PT KOSHIMA JAYA hopes that the order will arrive within one
week after the letter is received by TOKO PELANGI ELEKTRONIK.
Source :
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